|
Information
 About
Us Libra Enterprises are completely dedicated to your total satisfaction.
If you have any suggestions or comments please email us at sales@heroesetc.com.
Making
A Purchase Making a purchase could not be easier. Just browse our
Catalog, and click on any items that you wish to buy and put them into
the shopping cart. After you have finished your selection, click on "Checkout"
and you will be asked for a few details that we need to be able to satisfy
the order.
We accept credit card payment. If you are shopping from outside North
America, place your order and your credit card company will convert the
transaction to your own currency.
We accept Visa, Mastercard, Discover Novus and American Express. We do
not charge for any item until it is ready to ship. Backordered items are
not charged until they are shipped. You may send your credit card information
via phone, fax, snail mail or over the Internet.
Shipping
And Handling All international orders will have shipping charges
adjusted when shipped. We ship by air unless the amount is over $25.00,
then we will e-mail you to clarify whether you want it shipped ground
or air. Shipping for orders over $200.00 is free in the continental US.
Delivery
Schedule We will normally send your order out to you in 3-10 business
days, you should receive it 5-15 days after your order. International
orders cannot be guaranteed. Jewelry will normally ship in 7-14 days depending
on stock status.
Back
Orders If your item is not in stock, we will back order for you.
You will always be emailed with the option to cancel your order if you
would rather not wait.
Tax
Charges For orders made from the state of Indiana, 6% tax is added.
All other orders are tax free and you should click the exempt button to
reduce tax to zero .
Credit
Card Security We know of no documented cases of credit card fraud
using our shopping system over the Internet. All credit card numbers are
handled by Paypal or via our fax line. They are not held in clear text
on any web site.
Guarantee
We guarantee your satisfaction. <All of our products come with a 30
day no quibble guarantee.>
Reaching
Us If you need to reach us, please email us on sales@heroesetc.com,
alternatively, you can call on <+1 (260) 668-8820> or fax us on
<+1 (260) 668-8820>.
Privacy
Policy Libra Enterprises does not disclose buyers information to
third parties. Cookies are used on this shopping site, but only to keep
track of the contents of your shopping cart once you have selected an
item.
|
